Overview
This policy statement explains the general practices of AIMS Immigration Specialist (HK) Limited (“AIMS” or “we”) regarding the handling of personal data on this website. Please note that this policy may be updated from time to time, and any such changes will become effective upon posting on this website.
The term “personal data” used in this Policy Statement has the meaning given to it in the Personal Data (Privacy) Ordinance, Cap. 486 of the laws of Hong Kong (“the Ordinance”).
Our Policy
We are committed to safeguarding your personal data and privacy at AIMS. We comply fully with all obligations and requirements under the Ordinance. Our management, officers, and staff are required to maintain the confidentiality and proper storage of all personal data collected, stored, transmitted, and/or used by us (or on our behalf) at all times.
We strive to ensure compliance with the responsibilities and requirements under the Ordinance throughout the collection, storage, transmission, and use of personal data.
If an individual lawfully requests access to or correction of personal data held about themselves, we will provide and/or correct the relevant data in accordance with the prescribed timeframes and procedures set out in the Ordinance.
STATEMENT OF PRACTICES
Collection and Use of Personal Data
You may be asked to provide personal data for purposes related to the services provided by this website. Without such data, we may not be able to fulfill your service requests. Types of information that may be collected include (but are not limited to):
(a) Name;
(b) Contact details, including telephone, fax number, and email address;
(c) Age;
(d) Gender;
(e) Nationality; and/or
(f) Household and residential statistical information.
Your data may be used for the following purposes: handling immigration-related inquiries, dealing with your complaints, other inquiries or feedback, improving our services, and/or providing information better suited to you. Please note, for services tailored to individual needs, failure to provide relevant personal data may result in our inability to deliver those services.
When you browse this website, we may send to and collect from your computer several sets of data known as “cookies.” The information gathered by cookies is not personal data; it is used for statistical and market research purposes. Data provided by cookies enables us to better meet the needs and expectations of website visitors by analyzing server usage. The data collected may include (but is not limited to):
(a) Type and version of browser;
(b) Operating system;
(c) IP address and/or domain name; and
(d) Your activities and preferences on this website.
You can choose how cookies are handled via your browser settings: you may accept all cookies, receive notifications of cookies, or reject all cookies. When you have accepted cookies, you cannot alter the cookies sent by this website, and you must ensure your computer sends back the proper cookies upon request. For more information about cookies, please visit: www.cookiecentral.com.
For details on accessing or correcting your personal data, please see the “Access and Correction of Personal Data” section below.
Retention of Personal Data
We retain your personal data in accordance with our internal retention policy:
(a) Personal data is retained until the original purpose of collection—or any directly related purpose—has been fulfilled, unless retention is required by law or contract; and
(b) Based on the above criteria and our internal procedures, personal data will be deleted from our electronic, manual, and other storage systems after a specified period.
Security of Personal Data
Physical records containing personal data are accessible only by designated senior officers or employees, who must handle such data in accordance with this privacy policy and the Ordinance.
Electronic data is stored in computer systems and media with restricted access, and/or in controlled areas.
Any access to records and data is strictly limited to authorized personnel only.
We may use encryption technologies such as SSL to protect personal data collected online during transmission.
Disclosure and Transfer of Personal Data
Except as expressly stated below, all personal data held by us will be kept confidential. However, data may be disclosed when necessary for the purpose for which it was collected, or a directly related purpose, to the following parties:
(a) Any subsidiaries, holding companies, associated companies, affiliated members, or entities controlled by us or under common control;
(b) Any individual or company representing us, or associated with us, for the purposes for which such data was collected, or a directly related purpose; and
(c) Any other persons or companies who are under a duty of confidentiality to us and have committed to keep such data confidential, and who have the legal right to access such data.
Personal data may also be disclosed to any parties entitled to such access under the Ordinance or other applicable laws, provided they can demonstrate their right to such data. For example, if ordered by a court, we will disclose relevant data to authorized court personnel or other persons as instructed.
When necessary and/or prudent, we may transfer some personal data outside Hong Kong to achieve the purpose for which data has been collected, or a directly related purpose. Any transfer will comply with the requirements of the Ordinance.
Access and Correction of Personal Data
You have the right to request access to and correction of personal data held by us. If you wish to obtain a copy of your data, believe the data held is incorrect, or consider that your personal data has been used beyond the stated purposes, gained by fraud or unlawful means, or disclosed to a third party without your prior consent, please write to us.
Requests for correction can be made by:
(a) Writing to us by post, clearly stating the incorrect data, reasons for its inaccuracy, and the correct information; and
(b) Providing “proof of identity” to confirm your right to make the correction request.
(c) You may also correct your personal data via this website.
We will seek to comply with such requests after verifying their authenticity and validity, and will respond within the timeframe prescribed by the Ordinance.
A reasonable fee may be charged for processing any access request.
Direct Marketing Email
In accordance with the Ordinance, we will comply with any individual’s request not to use their personal data for direct marketing purposes. If you do not wish to receive our direct marketing materials, please email us at:
enquiry@aimsvisa.com
In general, personal data collected during our business operations or via this website may be used for marketing purposes except where instructions to the contrary are received as above.
Third-Party Websites
This website may provide links to third-party websites. This privacy policy statement does not apply to any such linked sites, and we accept no responsibility for their practices.
(In the event of discrepancies between the Chinese and English versions of this privacy policy statement, the English version shall prevail.)
Last update: 2025-11-15
